We offer standard shipping within the specified regions. Our estimated delivery times are as follows:
Shipping costs are calculated at checkout based on the destination and weight of the items in the order. We may offer free shipping promotions from time to time, so please check our website for the latest offers.
Exchange Policy
Eligibility for Exchange
We strive to provide you with products of the highest quality. If you receive a damaged, defective, or incorrect item, we will gladly exchange it for the same item within 30 days of purchase. To be eligible for an exchange, the item must be unused, in its original packaging, and accompanied by a valid proof of purchase.
Process for Exchanges
To request an exchange, please follow these steps:
Contact our customer service team within 30 days of receiving your order to initiate the exchange process.
Provide details about the issue and attach any necessary supporting documentation, such as images of the damaged or incorrect item.
Our customer service team will review your request and provide instructions on how to proceed with the exchange.
Exchange Shipping
If an exchange is approved, we will provide a prepaid shipping label for the return of the damaged, defective, or incorrect item. We will cover the cost of shipping for the replacement item.
Refund
If the item is out of stock or unavailable for exchange, we will issue a refund for the purchase price of the item.